What action must a contractor take if their claim is rejected according to AIA documents?

Prepare for the Associate Contractors License Exam. Study using flashcards and multiple choice questions, each question is equipped with hints and explanations. Get exam-ready today!

When a contractor's claim is rejected under AIA documents, the proper course of action is to request mediation. Mediation is a process where a neutral third party helps both the contractor and other involved parties (such as the owner or architect) to reach a settlement in a collaborative manner, which can be beneficial for resolving disputes without resorting to more adversarial methods like litigation.

The rationale behind mediating a rejected claim is to maintain relationships and seek a resolution that is satisfactory for all parties involved. This approach is typically encouraged before escalating the matter to more formal and potentially lengthy processes like filing a lawsuit. Mediation often serves as a required step outlined in many contract documents, including those by AIA, fostering a more amicable resolution process.

Other actions such as filing a lawsuit or stopping work are more drastic and can lead to prolonged disputes or project delays. Issuing a notice of award, while potentially related to project initiation, would not be relevant in the context of addressing a rejected claim. Therefore, requesting mediation aligns with the best practices defined in AIA agreements for resolving unresolved claims efficiently.

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