What does eliminating the isolation problem in TQM aim to achieve?

Eliminating the isolation problem in Total Quality Management (TQM) seeks to foster a culture where quality and safety are integral responsibilities shared by all members of an organization, rather than isolated functions handled by a specific department or group. By encouraging collaboration across different departments, TQM emphasizes the importance of collective effort in achieving high standards of quality. This holistic approach ensures that every employee understands their role in contributing to the organization's quality objectives, leading to improved overall performance, safe practices, and a commitment to continuous improvement.

This shared responsibility also helps in breaking down silos that can impede communication and cooperation among teams. When everyone is invested in quality and safety, it cultivates a more proactive environment where problems can be identified and addressed quickly, ultimately fostering a culture of excellence.

While enhanced customer satisfaction and increased profit margins are important goals of implementing TQM, they are often a result of successfully eliminating the isolation problem. Streamlining project completion is also a significant advantage of TQM, but it is more directly linked to effective processes and coordination rather than the foundational shift in responsibility regarding quality and safety. Thus, the core aim is to make quality and safety everyone's responsibility to create a truly integrated management approach.